Emily Hartman is a natural leader who believes positive touchpoints with customers are the cornerstone of success. As Chief, Business Teams, she continually inspires everyone around her to influence all aspects of our business and find innovative solutions that improve the travel experience. With over 20 years of product, operations, and strategic partner experience across multiple industries, Emily works closely with all aspects of our business to foster collaboration across teams and ensure growth for partners and sustainability for customers.

Emily earned her Bachelor’s degree in Mass Communications from Shepherd University, and she uses her skills to coordinate with SLT and functional leaders to define key short- and long-term strategic priorities—shaping our responses to the rapidly changing market. Our customers and partners are her first priority, and she believes it is essential we can quickly adapt to our products and services to be there for the people who depend on us.