Trusted by global brands: We have long-lasting partnerships with some of the world’s largest and well-renowned brands, delivering protection and peace of mind to millions of customers each year.
A leading travel insurer championing constant innovation
When choosing a travel insurance partner, businesses often decide between traditional, legacy providers with an established history and insertechs offering cutting-edge solutions. With travel and speciality insurance leader Allianz Partners, your business gets the bests of both worlds—reliability that comes with decades of sustained success plus constant innovation that ensures your business stays ahead of your customers’ evolving needs.
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Worldwide Expertise
In an everchanging world, it’s essential to have a reliable partner with the expertise to help deliver sustainable solutions when problems arise. Since 1890, Allianz has been dedicated to securing people’s most valued moments and providing customers around the world assurance for what’s ahead.
Around-the-world 24/7 support: Our award-winning assistance team can help with everything from travel mishaps to medical emergencies. Our extensive network of trusted medical providers ensures your customers have access to expert care.
Maintaining compliance: We offer expertise and guidance on a variety of insurance regulations, helping ensure trust in our partnerships. This also allows us to offer a diverse range of products that meet regulatory standards across the globe.
“The team that [Allianz Partners] provides, their level of expertise in terms of customer service, in terms of understanding the technology, in terms of understanding our business processes, in terms of understanding me–all of that is important to our partnership…They’re very knowledgeable. They’re customer-first.”
– Allen Sebrell, Sr. Manager of Digital Intelligence and Strategy, Amtrak
Best-in-class Experiences
Your customers want and deserve the best experience imaginable. That’s why we offer easy-to-understand benefits and high-touch customer care while continuously working with your company to create products that elevate the customer experience. Our partnership helps protect the moments that matter to your customers—and keeps them coming back.
Putting customers first: Through our Voice of Customer program, we collect feedback to truly understand what your customers want—turning insights into action and meeting their everchanging needs. text
Seamless claims experience: Our intuitive, redesigned online claims experience is enhanced by automated processing of claims benefits. Your customers can easily track the status of submitted claims—providing transparency from filing to payout.
Digital travel companion: Through our free Allyz® app, customers can access plan documents, file a claim, and conveniently find and book non-urgent medical care (in person or virtually) while traveling—all in one place.
“This experience is a WOW for me! I filed via the app and two days later the money was in my account. Unexpected but the BEST holiday present after a travel nightmare. It was easy to use and all directions/steps for the claim were very clear.”
– Vicki C., Oregon, September 2025
Reliable Delivery
Unpredictable challenges call for unwavering expertise. Through our dedicated cross-functional Partnership Success Team model, combined with an accessible global network of experts, we’re able to provide the best partnership experience possible—delivering simple solutions to complex problems.
Cross-functional support: Our dedicated partnership team provides subject-matter expertise when you need it, scheduled check-ins and strategy sessions, insights that influence growth opportunities, and risk monitoring and management.
Full in-house capabilities: We have everything under one roof to meet your business needs. Whether it’s product development, marketing, compliance, assistance, or claims process refinement, you can get quick support from us.
Growing your business globally: We’ll collaborate on solutions to drive customer loyalty, identify revenue-generating initiatives, develop booking path offer testing and optimization strategies, and expand product offerings through the customer journey.
Marketing Sophistication
Our comprehensive marketing capabilities help us deliver innovative solutions that make buying travel insurance convenient and easy to purchase. Through insight-driven strategy and customer segmentation, we’re able to present your customers with the most relevant products and offers with clarity and transparency—driving confidence to book while improving long-term satisfaction and brand loyalty.
One-stop shop marketing: As an extension of your brand, our in-house marketing team actively collaborates to increase take rates, customer loyalty, and higher lifetime value by explaining the benefits of travel insurance to customers.
Simple partner integration: We can provide real-time integration for B2B2C optimization purchase paths tailored to all markets, foreign languages, and currencies. Also, our IT team handles all major post-launch issues.
Convenient reporting and analysis: No need to wait on performance insights. With Allianz Insights portal, access advanced data analytics and reporting on demand—helping your company make timely, informed business decisions.
Accelerated Growth
Customer satisfaction and innovation are essential to growing your business. Our dedication to continuous experimentation helps identify new revenue-generating opportunities to boost your bottom line while improving the customer experience—turning first-time travel insurance purchasers into repeat buyers.
Extensive knowledge: Our scalable test-and-learn approach, multi-channel sales expertise, and focus developing new tools that make selling easier can be combined to continually drive more revenue for your company.
Flexible integration: Our Allianz Fusion® and AgentMax® platforms ensure seamless connections can be used with virtually any booking platform on any device, helping serve personalized offers to your customers.
Loyalty through innovation: Our innovative offerings like proactive benefit fulfillment, automated claims processing, and loyalty payment options provide greater convenience and value to your customers—leading to repeat business.
“This is the first time I have EVER purchased travel insurance as I was always suspicious of it. My experience with Allianz was awesome. Filing was easy, documentation requirements were clear, and I was paid within 48 hours! Highly recommend!”
– Jerry B., Florida, September 2025