Allianz Partners Wins Gold as Contact Center of the Year at 2025 Stevie Awards

The Travel Insurance and Assistance Company was recognized with a Sales & Customer Service Award for the eighth consecutive year

Richmond, Virginia, May 5, 2025 Allianz Partners USA has been presented with a coveted Gold Stevie® Award in the Contact Center of the Year (Over 100 Seats) - All Other Industries category at the 19th annual Stevie Awards for Sales & Customer Service. The travel insurance and assistance company was also recognized with three other awards, taking Silver for Front-Line Customer Service Team of the Year - All Other Industries and a Silver for Best Customer Satisfaction Strategy.  The company also received a Bronze award in the category of Sales Incentive Program of the Year. In total, Allianz Partners USA now has won 40 Stevie Awards for sales and customer service, including seven gold, since 2015.

“We’re honored once again to be recognized at the highly competitive Stevie Awards,” said Dennis Schnadthorst, Head of Operations Travel Americas at Allianz Partners USA. “Earning a Gold trophy for Contact Center of the Year is a tremendous accomplishment by our terrific customer service team. We’re proud to continue to offer award-winning products and services to our valued clients and customers.”

Reflecting on the achievement, Domenic Millen, Regional Head of Claims for Allianz Partners North America, who attended the ceremony, shared: “It was an incredible moment to see Allianz Partners celebrated on a global stage. I’m so proud of what this organization has accomplished — and it’s all thanks to the dedication, passion, and hard work of our managers, team leaders, and associates who deliver world-class service every single day.”

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.  The Stevie Awards organizes nine of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.

Winners were announced during a gala event attended by more than 400 professionals from around the world at the Marriott Marquis Hotel in New York on April 10, 2025.

Stevie Awards president Maggie Miller stated, “The outstanding scores awarded to this year’s Stevie winners reflect the exceptional levels of achievement they demonstrate. We proudly join the judges and the entire Stevie Awards community in congratulating and celebrating the winners on their accomplishments.”

More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were considered in this year’s competition. Winners were determined by the average scores of nearly 200 professionals worldwide on seven specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; more than 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products, services, and solution providers.

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales.

Allianz Partners offers travel insurance through leading travel agents, online travel agencies, hotel companies, cruise lines, directly to consumers and through most major U.S. airlines. For more information, please visit: www/allianztravelinsurance.com.

 

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Press contact

Allianz Partners USA

mediarelationsapusa@allianz.com

About The Stevie® Awards

Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the new Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business.  Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. More than 1,000 professionals around the world participate in the Stevie Awards judging process each year.  Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

About Allianz Partners

In the United States, Allianz Partners USA (AGA Service Company) offers Allianz Travel-branded travel protection plans and serves millions of customers each year. In addition to travel protection, the company offers event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. AGA Service Company is doing business as Allianz Global Assistance Insurance Agency in California (License # 0B01400) and Massachusetts. Allianz Partners USA is part of the Allianz Partners group. Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, mobility and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance. Present in over 75 countries, our 19,400 employees speak 70 languages, handle over 58 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.