Richmond, VA, January 24, 2024- , a leading travel insurance and assistance company, took top category honors in the . This year marks the eighth time the company has ranked first in the travel insurance category since it was added in 2016. The annual recognition highlights companies that deliver outstanding customer support and service to travelers.
The awards, now in their 19th year, are widely regarded as one of the most-coveted customer service recognition programs in America. Readers of Elliott Advocacy, a leading non-profit online consumer advocacy organization, nominated and voted for their favorite companies across 18 industries including the best airlines, hotels, cruise lines and vacation rental services.
“Elliott Advocacy readers are passionate about customer satisfaction and choose who they trust with their travel decisions very wisely. That is why we’re so incredibly honored to receive recognition for our travel insurance services for the eighth year in a row, and look forward to continuing to support Elliott readers, and all of our customers in the everchanging travel space, for years to come,” said Daniel Durazo, director of external communications at Allianz Partners USA.
The Elliott Advocacy Awards program began in 2005 as a recognition of the travel industry’s top brands. In 2015, it shifted to a readers' choice survey focused exclusively on customer service. Since then, the award has been recognized as the travel industry’s premier customer service award.
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